Cynthia is the best! We had a rocky start with our Louie (Whiskey), and the true reason he is still part of our family is because of Cynthia. She helped us with his behavior, gave us tips as new dog parents, and even moved up his neuter surgery to help get us to where we knew he could be. After her guidance we now have an awesome new member of our crew! I also love the way she keeps in contact with all of her adoption families on facebook. It gives us a chance to stay in touch with both her and other families going through the same things we are. I would highly recommend K9EI to anyone looking to adopt!